Question 1

How do you track AI engines, do you use the real APIs?

Accepted Answer

Yes. RankScope queries each AI engine directly using their official APIs or, where APIs aren't available, equivalent real-time interfaces. We send your tracked prompts to each engine and record the full response, exactly what a user would see if they asked that question right now. No scraping, no cached data.

Question 2

How often do scans run?

Accepted Answer

Daily on all plans. Your prompts are sent to every tracked engine once per day, results processed overnight, and your dashboard updated by the time you open it in the morning. Agents then run automatically after each scan completes.

Question 3

What's a "prompt" and how do you choose them?

Accepted Answer

A prompt is a question someone might ask an AI engine in your category, for example, "What's the best project management tool for remote teams?" or "Who are the leading CRM platforms for B2B sales?" You set up your prompts during onboarding, and RankScope suggests a starting set based on your industry and competitors. Your prompt budget (50 on Starter, 250 on Professional) is how many unique prompts you track per scan.

Question 4

How is this different from Google Search Console?

Accepted Answer

Google Search Console tracks how your website appears in Google Search results. RankScope tracks how your brand is cited inside AI-generated answers, a completely different surface. GSC tells you about clicks and rankings. RankScope tells you whether AI engines recommend your brand when someone asks a question in your category. As more buyers skip search and go straight to AI, this gap matters more every month.

Question 5

Can I track competitors?

Accepted Answer

Yes. Add competitors on any plan, there's no limit on competitor tracking. RankScope tracks their Share of Voice, Mention Rate, and citation trends alongside yours, so you always know whether a shift in your numbers is caused by something you did or something they did.

Question 6

What happens if an AI engine changes how it answers?

Accepted Answer

This is exactly what the Signals feature was built for. When an engine changes its response patterns, a new source getting cited, a topic being framed differently, a competitor suddenly gaining prominence, Signals detects it and flags it as a "model drift" event. You'll see it in your event log with an impact rating (High / Medium / Low) and an explanation of what changed.

From invisible to cited here's exactly how it works.

See exactly where your brand shows up and where it doesn't.

Find out why you're losing citations before your competitors do.

Turn every gap into a content brief. Publish. Done.

Watch the citations appear. Prove the ROI.

From signup to first results: under 5 minutes.

Enter your URL

Confirm your brand

Pick your prompts

First scan complete

4 AI engines. One dashboard.

Questions we get a lot

Now you know how it works. Time to see your own results.