Privacy Policy

Your privacy is important to us. Learn how RankScope collects, uses, and protects your information.

Last updated: March 1, 2024

Our Commitment to Privacy

At RankScope, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GEO analytics platform.

Information We Collect

  • Personal information (name, email, company) when you sign up for our service
  • Usage data and analytics to improve our platform
  • Technical information about your device and browser
  • Cookies and similar technologies to enhance your experience

How We Use Your Information

  • Provide and maintain our GEO analytics services
  • Send you important updates and notifications
  • Improve our platform and develop new features
  • Respond to your questions and provide customer support
  • Ensure security and prevent fraud

Information Sharing

  • We do not sell, trade, or rent your personal information
  • We may share data with trusted third-party service providers
  • Information may be disclosed if required by law
  • Aggregated, anonymized data may be used for research purposes

Data Security

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection practices

Your Rights

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your data in a portable format

Data Retention

  • We retain your data as long as your account is active
  • Data is deleted within 30 days of account cancellation
  • Some information may be retained for legal or security purposes
  • Backup data is automatically purged after 90 days

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • • Remember your preferences and settings
  • • Analyze how you use our platform
  • • Provide personalized content and recommendations
  • • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

International Data Transfers

RankScope operates globally and may transfer your data to countries outside your residence. We ensure that all international data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Questions About Privacy?

We're here to help. Contact our privacy team if you have any questions or concerns.

Email Us

Send us a detailed message

privacy@rankscope.ai

Support

Get help from our support team

Visit Help Center

Mailing Address

For written correspondence regarding privacy matters, please use the following address:

RankScope Privacy Team
San Francisco, California, USA